motaparts

Conditions

Terms & Conditions of Sale

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE .

The Contract

These terms of sale apply to all goods supplied by Guy Perry Limited, whose registered office is at 2 Phoenix Road , Barrow in Furness Cumbria , England . No. 2838707 (the “Supplier”).
No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.
By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.
The contract is subject to your right of cancellation (see below). The Supplier may change these terms of sale without notice to you in relation to future sales.

Description and price of the goods

The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.
The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
In addition to the price, you may be required to pay a delivery charge for the goods.

Title of Goods

The goods are at your risk from the time of delivery.
Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of: the goods, and all other sums which are or which become due to the Supplier from you on any account.
The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.

Title for Business Customers

If you are a business customer until ownership of the goods has passed to you, you must:store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third party in such a way that they remain readily identifiable as the Supplier's property; not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on the Supplier's behalf for their full price against all risks to the reasonable satisfaction of the Supplier. On request you shall produce the policy of insurance to the Supplier; and hold the proceeds of the insurance referred to in condition, on trust for the Supplier and not mix them with any other money, nor pay the proceeds into an overdrawn bank account.
If you are a business customer your right to possession of the goods shall terminate immediately if: you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency; or you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or you encumber or in any way charge any of the goods.

Data Protection

The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

Images

Product images are for illustrative purposes only and may differ from the actual product.

Delivery

The goods you order will be delivered to the address you give when you place your order.

Orders placed before 3.00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)

If delivery cannot be made to your address for reasons under the Supplier's control the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier , the Supplier may: store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.

If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.

Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

If on re ceipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.

Return Policy

Goods are not sold for trial basis.Please follow the procedures listed below when returning products to us: Approval must be obtained by Telephoning 01229 820182 before any item can be considered for return. Returns must be clearly marked with the Invoice number, your name, address and telephone number to enable us to identify the goods. You are obliged by law to take reasonable care of the goods whilst they are in your possession. If you return your goods (unless faulty) or if you have informed us in writing that you wish to cancel your order, you must retain the original packaging, together with all manuals, warranty cards and all accessories and documentation provided. Where you return goods to us, you may wish to consider insuring the goods that you are returning. We also suggest the use of a carrier that can provide a ‘proof of delivery'. Shipping goods back to Guy Perry Ltd is to be paid by the Customer. Any customer returning goods which are found not to be faulty shall not be entitled to a refund. These trading terms do not affect your rights as stated in the Sale of goods act 1979 & the Sale and supply of goods act 1994.

We will not sell or rent your personal information to third parties for their marketing purposes and will only disclose your personal information in accordance with our Privacy Policy and/or with your explicit consent. Third parties are not permitted to sell the information we provide to them, to market directly to you, or to disclose it in any other way without your explicit consent. We disclose limited personal contact information to verified requests by law enforcement and government officials who conduct criminal investigations in accordance with our Privacy Policy.

Warranty

Any part (other than Clutch kits) which prove defective due to faulty material or manufacture within 12 months of purchase will be replaced free of charge (excluding Carriage) if they are returned promptly in accordance with our return policy.

Clutch kits carry a 3 year unlimited mileage warranty unless the vehicle has been used as a Taxi where the warranty remains at 12 months.

The parts must not have been used for competition, racing or record attempts.

The defect must not result from wear and tear, improper operation, accident, neglect or alteration after leaving our premises or arising as a result of the fitting of any body and/or equipment, which has not received our approval.

The claim is not the result of incorrect installation or has been caused by defects in other parts of the vehicle e.g. seal failures leading to oil contamination.

The warranty does not affect the purchasers statutory rights.

Warranty on Timing Belts

The warranty period applies to each timing belt, reference varies according to recommended service intervals fixed by the relevant vehicle manufacturer.Where a vehicle manufacturer does not give a recommended replacement mileage, Motaquip offer a 2 year or 24000m/38000km no quibble warranty.Motaquip recommend that the belt should be replaced at the recommended mileage regardless of condition. Due to the engine critical nature of this product, the belt should also be checked for premature wear at each standard vehicle service interval.Motaquip recommend that all belts should be fitted in accordance with the original vehicle manufacturers instructions, and unless information from the VM is to the contrary, NO attempt should be made to re-tension a timing belt once fitted. All vehicles fitted with a secondary timing belt to drive ancillaries such as the balance shaft or injection pump should ALWAYS have both belts fitted together.